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Do you outsource web hosting support?

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  • Do you outsource web hosting support?

    It is a lot more common these days for hosting providers to outsource their technical support to outsourcing companies who specialise in such industry. They can help manage things like Web hosting, Reseller hosting, VPS hosting and Dedicated Servers, etc.

    There is nothing wrong with outsourcing as long as you use a reputable outsourcing company. I think a combination of in-house/outsourcing is great when done right.

    How do you run things?
    Forums.Hosting is hosted by HostXNow

  • #2
    I absolutely agree, but saying that we perform all of our support in-house. That's not to say that we don't ask for 3rd party support when necessary.
    FHCL likes this.


    • #3
      Many businesses simply don't have the cash on hand for a one-time payment large enough to bring the cloud in-house. This cost would include hardware, software development company (if not going open source), a larger data pipe it all adds up. For those organizations, the idea of using a host means a much lower up-front cost. You'll be paying a monthly fee for the life of your cloud. But if you can't pony up the thousands of dollars up front, this might be the wisest option that will get you the most cloud for your buck.

      Last edited by FHCL; 09-03-2018, 07:16 AM. Reason: Please res the forum rules regarding advertising.